We also request that you take a photo showing the defect/fault to speed up the process as we may need to contact the manufacturer to ensure you receive the correct replacement part. Where you believe an item is faulty, it may be necessary for us to send your goods to the manufacturer or their service agent for it to be assessed within a reasonable period of time. They will guide you through the returns process and help resolve the problem as quickly as possible.Īll claims of faulty items must be accompanied with a proof of purchase. If you have received an item with a defect, please contact our customer service team at 60 days of your purchase date.
0 Comments
Leave a Reply. |